Dealing with Dust in a Rock Chip or Crack

Question:

Hi, My name Is Usman Akeem Bamidele From Nigeria, I am a windshield Technician and I haven’t used your product ever before. In my country, we face some challenges whenever we have an old crack on the windshield. A majority of those cracks are dusty, and the dust in the rock chip wouldn’t let the crack wipe totally clean. Are there any of your products that I can use to solve or reduce this issue?

Answer:

Use of alcohol, solvents, or even water to remove contaminates will damage the PVB inner layer and so Delta Kits does not recommend the use of liquid cleaners in any form. ​A probe may be used to remove crushed glass and contaminates from the impact point, and blowing air across the damage may help remove fine dust particles from all types of damage. However, if dust has worked its way deep into the damage, there is in some cases no way to remove it but to provide the best possible solution to your problem additional information is necessary.  For example, are you speaking specifically about long cracks or does this issue occur with all types of damage?  When you say “old crack”, just how old?  Photos would also be helpful.