How do I start my own windshield repair business?

Question: I am looking to start my own windshield repair business. I have no idea what to do or how to do it. Can you help? Answer: Below is a link to some steps that most entrepreneurs interested in windshield repair follow. They are able to start their new windshield repair business and generate income […]

Billing Insurance Networks

Question: Hi, I am looking into starting a new mobile glass repair business and I have heard there are companies that will actually take care of billing insurance networks for me per cost of invoice. So, my question is how do I find those companies, my Google search always brings me to the insurance networks. […]

Is it ok to repair a windshield with a heads-up display?

Question: We have a BMW with a heads-up display that we need to repair. The chip is on the pass side. Is it ok to repair a windshield with a heads-up display, thanks? Answer: Damage in an area of the windshield where value-added features may be negatively affected by the damage and/or the repair process; […]

How long does the rock chip have to dry out prior to repairing?

Question: I do windshield repairs and have bought your products. My question is: if the windshield is wet from raining, how long does the rock chip have to dry out before a repair can be performed? And can I shorten the time by using a heat gun? Answer: The Delta Kits Moisture Evaporator (Product # […]

Which resin is recommended for crack repair?

Question: Which resin is recommended for crack repair? Answer: All of our professional grade windshield repair resins provide unparalleled performance, but my go-to resin for crack repair is our Premium Bond 20. Below is a link to a resin comparison chart, so please look over it and let me know if you have any questions […]

Is an Inverter/transformer Included in Kits?

Question: Noted that there is an inverter/transformer included in the kit, please confirm if it is suitable for 220V, if not, would it be possible for you to change it to 220V version after we order online as here in Hong Kong, it is 220V, thanks? Answer: Yes, the quick charger works in 220 volt, […]

Where can I buy a new battery if this one goes bad?

Question: I just purchased your Elite Plus. I have a few questions: Where can I buy a new battery if this one goes bad? Is there a one-piece charging cord that works with a regular outlet? (If not included, is there one I can buy?) Is there any problem using this unit while it’s plugged […]

Removing light scratches from tempered auto glass

Question: I have been attempting to remove light scratches from tempered auto glass windows from a green scotch pad with cerium oxide and a dual action polisher with very little luck. Would I have better luck with the 25010 polishing head, a 7-9” rotary (Dewalt/Makita) or? Scratches are throughout with glass. I have dulled them, […]

Second Coat of the Infinity

Question: How much time do I have to wait to apply a second coat of the Infinity because after it dried, there were streaks. Answer: A second coat can be applied when it becomes dry to the touch. Approximately 15 to 30 minutes. You can speed up the process by using a fan, hair dryer […]