BB holes in Double Pane Window

Question: I am looking at purchasing the Magnibond resin to repair 2 small BB holes in a double pane picture window. This is an older window, so clarity is not a concern, but making sure the break does not spread is the concern. As the window is a double pane, is there any process or […]

Will Magnibond with a viscosity of 18 cps work to repair a hairline crack?

Question: Do you recommend the Magnibond with a viscosity of 18 cps work to repair a hairline crack? It extends 3” out from a hole in a large bathroom mirror for a light fixture. The crack occurred from the fixture being secured too tightly, which has since been loosened. Answer: Our Magnibond resin should fill […]

Starting up a New Windshield Repair Company

Question: I am starting up a new windshield repair company. I have experience in automotive glass repair, and I am set up with Lynx and Gerber. What other TPAs should I sign up with? Also, I need invoices and marketing tips. I used to do windshield repair with a marketing firm and would patrol around […]

Finished Headlight Lens Restoration

Question: Will working under the sun affect the quality of the finished headlight lens restoration? Answer: Working outside in direct sunlight will not modify the quality of your work or the finished headlight lens restoration. Question: How long does a headlight lens coating take to cure/dry under cold or hot temperature? Answer: The coating dries […]

How is pit polish used for the final finish?

Question: How is pit polish used for the final finish? Como se utiliza el pit polish para el acabado final? Answer: After scraping the windshield repair resin flush to the glass with a razor blade, apply one drop of pit polish to the pit and rub it with a cork or paper towel until the […]

How do I bill the insurance company?

Question: I have a job that the customer wants me to use her insurance company to pay for the work, how do I bill the insurance company? Answer: You will need to be set up with Lynx and SGC Third-Party Administrators (TPA’s) so you can have a shop ID number. Before you make the call, […]

Pressure and Vacuum in a Windshield Repair Resin Injector

Question: How does a Delta Kits windshield repair resin injector create pressure and vacuum? Answer: The cylinder is screwed down and adjusted until the end seal creates an airtight seal against the glass. The cylinder is filled with resin until it is above the end seal. The plunger is screwed into the cylinder until the […]

The Difference Between the I-100s and the I-100 Injector

Question: What is better to use, and what exactly is the difference between the I-100s and the I-100? Answer: The I-100 spring type injector is easy to use. Once you thread the injector in, all you have to do is pull up and turn to the right to move between pressure and vacuum cycles. The […]

Adding Glass Repair and Headlight Services

Question: I currently own and operate a paintless dent removal (PDR) business and looking at adding glass repair and headlight services. Are glass repairs limited to chips, or can cracks be repaired also? Do the Delta Kit windshield repair bridges have attachments for repairs near edges or corners? Is there online training or certifications available? […]

Do third-party administrators feed you clients?

Question: Hello, my question to you guys is: Do third-party administrators feed you clients or is it just for you to accept different insurance policies? Answer: The TPA/Networks may send you a referral here and there, but in most cases it’s not that many.