Korey Gobin Awarded Windshield Repair Person of the Year Honors

It was no surprise to fellow employees when Korey Gobin, Delta Kits Account Executive, became the 2011 Mobile Tech Windshield Repair Person of the Year for his ongoing positive contributions to the industry. “We’re all very proud of Korey”, said Brent Deines, President of Delta Kits. “Nobody works harder to service our customers and the […]

January’s Delta Kits Certified Technicians

Congratulations to the newest certified windshield repair technicians who attended the training held in Corpus Christi, Texas. The Delta Kits team will be hosting another opportunity in Arlington, Texas, on March 5, 2011 in conjunction with the Southwest Car Wash Association Expo. There are also classes held monthly at our facility in Eugene, Oregon. Take […]

Connecticut House Considers Auto Glass Bill

The Connecticut House of Representatives is currently considering legislation that would prevent companies that process auto glass replacement insurance claims from having a financial interest in businesses that install automotive glass. House Bill 5283 was introduced by Connecticut State Representative Robert Megna, who chairs the Joint Committee on Insurance and Real Estate. The bill was […]

Hot off the Forum: Headlights – They’re Not All the Same

If you offer headlight restoration services to your customers, you’ve undoubtedly noticed that not all headlights are the same. Some, such as the Nissan Quest van, have a very hard factory UV barrier coating that makes them difficult to sand and finish while others, such as the Dodge Caravan, are more straight forward and easier […]

Field Report: Mobile Tech Expo 2011

The 10th annual Mobile Tech Expo was held January 21st & 22nd in Corpus Christi, Texas at the Richard Borchard Regional Fairgrounds. This is the first year the expo has been in Corpus Christi after moving from Clearwater, Florida. This year’s expo included many interactive displays and demonstrations. “What’s nice about the Mobile Tech show […]

Maintaining Your Windshield Repair Resin Injector

Properly maintaining your windshield repair resin injector will save you time and money. Delta Kits windshield repair systems require very little maintenance, but cleaning your injector after each repair is absolutely essential. The process is really quite simple, but must be performed properly and consistently to keep your injector in top working condition, particularly if […]

Windshield Repair Training: Looking Back, Looking Forward

The windshield repair business continues to grow and 2010 was no exception. Delta Kits certified training courses were filled throughout the year with businesses looking to get in on the estimated $500 million annual repair market. Be sure to check out the video showing all of 2010 graduates. In addition to the regular monthly training […]

Fleet Accounts, Insurance Billing, or Both for Windshield Repair?

Delta Kits strives to provide its clients with the best answers to the myriad of questions we receive each day. One question we get quite often asks how business new to the windshield repair industry should go after customers. They’ve usually heard about fleet work and know that insurance companies sometimes pay for repairs. So […]

Top Ten Customer Engagement Tips for 2011

What we’ve learned about delivering a superior customer experience in the past year is well worth building upon in the coming year.  Here are ten tips gleaned from our proprietary research on the customer experience, and our customer management work with Fortune 500 companies in the communications, technology, banking and financial services, retail and e-commerce, and […]

Alliance Claims Announces Pricing Changes

Alliance Claims Solutions has announced that they are changing the pricing for windshield repairs. The new pricing structure will be $55 for the first repair and $10 for each additional repair with a maximum of three covered repairs. You can still submit invoices free of charge through sgcnetwork-prod.safelite.com/. If you use EDI to submit your […]