Neil Smith Passes Away Unexpectedly
Most people don’t know it but in addition to being a co-founder of Western Windshields, GlasPro, Elite Auto Glass, and most recently his involvement in a joint venture with Guardian Industries, Neil Smith was instrumental in getting Delta Kits off the ground over 27 years ago. He and his partner Jerry Ray took a chance […]
Sales Tips, Tool Reviews and Repair Tips on the Windshield Repair Forum
Windshield Repair Sales Tips, Tool Reviews and Repair Tips When to drill? Hear what your colleagues have to say about the best time to drill a windshield rock chip or small crack preparing for a repair, and when you may want to pass on this technique. Harmon Solutions? What’s the consensus on the auto glass […]
Tech Tip: Getting That Last Air Bubble in a Repair
I recently trained a technician that had years of experience, but wasn’t completely pleased with the quality of his repairs. He knew all the tricks in the book. He knew how to flex those pesky stars with a probe. He knew how to apply heat and pressure from the inside of the vehicle on difficult […]
Delta Kits to Serve as Cobalt Sponsor for Auto Glass Week
Delta Kits Inc. has become a Cobalt Sponsor in this year’s unprecedented Auto Glass Week™ event in Memphis, Tenn., in September. “There are lots of folks from Tennessee and surrounding states who have never had the opportunity to travel to auto glass events in past years due to prohibitive time and expense requirements, so we […]
Customer Profile: The Windshield Professor
Eight months ago Dr. Trace Pirtle and his wife were sitting in their RV – stuck in a San Antonio traffic jam. Frustrated with this grind when they were supposed to be relaxing they ditched the freeway for the back roads and that’s when it happened. “That’s it! That’s what I’m going to do!” After […]
Rock Chicks Bring New Look to Windshield Repair
After founding Rock Chicks over eight years ago, Crystal still really enjoys her business. “I love this industry…and the customer’s expressions as well as their satisfaction once the job is done. It’s worth all the sweat,” she said. Rock Chicks Owner ChristiThe company employs technicians in Texas, Nevada, California, and Florida and is growing. Rock […]
The Windshield Repair Forum – What’s Hot?
Windshield Repair: An “Experts” guide video on the how to of windshield repair. See the video and read the critique. How do your skills stack up? Have you considered a certified training course? Also, check out Delta Kits library of technical videos. Windshield Repair: Opinions on the Bubble Dome for UV and rain protection. See […]
Delta Kits Continues to Impress with the Latest in Windshield Repair Equipment
Delta Kits is excited to introduce the latest in their line of windshield repair bridges with the B250. Because the bridge is the tool that attaches to a windshield and allows technicians to complete a windshield repair, it’s a critical piece of equipment for the serious technician. With new stainless steel components, the B250 offers […]
Insurance Billing 201: The Connection with ROLAGS®
Last month in our Insurance Billing 101 article, we outlined what is involved in billing a windshield repair customer’s insurance company directly for your work. This month we’re going to explain ROLAGS® and how it relates to this process. Let’s start by defining ROLAGS® and how it came to be. Developed jointly by the National […]
Delta Kits Introduces New Windshield Repair Systems and Slashes Prices
Delta Kits has introduced a new line of professional windshield repair kits and equipment with more features, improved performance and lower prices. “Delta Kits has a history of loyalty to our customer base and we work hard to provide great value while passing along any savings we’re able to achieve. This philosophy has contributed to […]